Privacy Policy
At A2Z Auto Repairs (referred to as "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when using our website a2zautorepairs.shop (the "Site").
By using the Site, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
We collect information from you when you visit our Site, make a purchase, register an account, or interact with us in any other way. The information we collect may include:
Personal Information: This includes your name, email address, phone number, billing address, shipping address, payment information, and any other details required to process your order or provide our services.
Account Information: When you create an account, we may collect additional details such as your username and password, as well as any preferences you set on the Site.
Technical Information: We may automatically collect information about your device, browser, IP address, and how you interact with the Site. This can include cookies and other tracking technologies.
Payment Information: We may collect payment details like credit card information or other billing information through our secure payment gateway. Note that we do not store your credit card details on our servers.
2. How We Use Your Information
The information we collect from you may be used in the following ways:
To Process Transactions: To fulfill your orders, process payments, and send you confirmation emails regarding your purchases or services.
To Provide Customer Support: To respond to your inquiries, resolve any issues with orders, and offer assistance regarding your products or services.
To Improve Our Website and Services: We use data to analyze trends, track customer behavior, and enhance the user experience on our Site.
To Send Promotional Emails: If you have opted-in, we may send you newsletters, promotions, and updates about new products or services. You can unsubscribe from these emails at any time.
To Prevent Fraud: We may use your information to detect and prevent fraud or unauthorized transactions.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information. These include:
Secure Payment Processing: We use SSL encryption technology to ensure that your payment details are processed securely.
Data Storage: Your personal data is stored securely in our system, and access is limited to authorized personnel only.
Cookies: We use cookies to help improve your experience on our Site. Cookies are small files placed on your device that allow us to remember your preferences and provide personalized content.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. However, we may share your information in the following situations:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Site, processing payments, or delivering products and services (e.g., payment gateways, shipping companies).
Legal Compliance: If required by law, we may disclose your information to comply with legal processes, government requests, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction.
