TERMS AND CONDITIONS
Welcome to a2zautorepairs.shop (the "Site"). These Terms and Conditions (“Terms”) govern your use of our website, services, and products provided by A2Z Auto Repairs. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the Site.
1. General Use of the Site
Eligibility: You must be at least 18 years old to use this Site and agree to the Terms. If you are under 18, you may use the Site only with the supervision of a parent or legal guardian.
Account Registration: To make purchases or schedule services, you may be required to create an account with us. You agree to provide accurate and current information during registration and to maintain the confidentiality of your account login details.
Prohibited Activities: You agree not to use the Site for unlawful purposes or in any way that could harm, disable, or impair the Site’s functionality. This includes, but is not limited to, attempting to gain unauthorized access to any portion of the Site, interfering with other users, or transmitting harmful viruses.
2. Products and Services
Product Availability: We strive to provide accurate product descriptions, pricing, and availability. However, all products and services are subject to availability, and we cannot guarantee that an item will be in stock at the time of purchase.
Repair Services: If you schedule a repair service with us, the details and cost will be provided to you before any work begins. We reserve the right to update service prices based on parts and labor costs.
Product Descriptions and Pricing: While we make every effort to ensure that the information on the Site is accurate, we do not guarantee the accuracy of product descriptions, prices, or other information. Prices are subject to change without notice. If a price error occurs, we reserve the right to correct it.
3. Orders and Payments
Order Confirmation: After placing an order for products or services, you will receive an order confirmation via email. This does not constitute an acceptance of the order, and we reserve the right to cancel or refuse orders.
Payment: Payment for products or services must be made in full at the time of purchase or before the scheduled service. We accept various payment methods, including credit cards, debit cards, and other secure payment options. By submitting payment information, you agree to pay the specified amount for your order.
Taxes: All applicable taxes, including sales tax, will be added to the total amount due at checkout.
4. Shipping and Delivery
Shipping: Shipping charges will be calculated at checkout and depend on the delivery location. We aim to process and ship all orders within 1-3 business days, though delivery times may vary based on the shipping method and destination.
Delivery Time: Estimated delivery times are provided during checkout but are not guaranteed. We are not responsible for delays caused by the shipping carrier.
Incorrect or Missing Shipments: If you receive an incorrect or damaged item, please contact our customer service team within 7 days of delivery. We will work with you to resolve the issue.
5. Returns and Refunds
Product Returns: We accept returns on eligible products within [X] days of purchase. To be eligible for a return, the product must be unused, in its original packaging, and in resellable condition. Some items, such as custom parts or special orders, may not be eligible for returns.
Refund Process: Once a return is received and inspected, we will issue a refund to the original payment method, excluding shipping charges (unless the product is defective or we made an error). Refund processing may take [X] business days.
Repair Services: If you are not satisfied with a repair service, please contact us within [X] days, and we will make reasonable efforts to resolve the issue. Certain services may be subject to additional charges depending on the nature of the repair.
